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While chatbots have grown in popularity, the rise of artificial intelligence and machine learning is giving birth to a chatbot that is scalable. So much so that it cannot...
When integrating chat features into your online community, don’t get hung up with developers. Get off the ground quickly with In-App Chat. We know creating your community is important...
Chat features are no longer the latest and greatest thing in the communication world. In fact, the first chatting system was developed in 1973.
What is MQTT and what's it have to do with the IoT? The Internet of Things (IoT) is a sprawling network of multiple devices all connected to the internet....
In business, often acronyms replace the full words of certain things. In this case, the letters UX stands for User Experience. This is in reference to either a software...
First off, unless you are "in the know," you might be wondering what those two letters mean. "CX" is shorthand in business for Customer Experience, and this is getting...
In a Chat Software Development Kit (SDK), you can enable real-time, advanced chat features within your Chat API. By taking advantage of a Chat SDK, you’ll save time and...
Back in the day, when call waiting allowed people to sideline conversations without disrupting your current call, threaded messaging does the same for chat. Every minute, 41 million messages are...
As more enterprises adopt chat applications as their primary channel for team collaboration, it’s important to moderate your workspace with chat governance.
As enterprises increase in scope and breadth of communication, coordinating messaging across applications, personnel, clients, and collaborators can be a daunting task. Whether you’re a small startup just beginning...
A Chat API is an Application Program Interface (API) that enables real-time messaging to a website or in-app. It facilitates communication between users, B2C, B2B, or from service provider...
Real-time chatting is a new functionality that businesses are increasingly using for peer-to-peer communications either across staff, between users, directly to consumers, or a combination of the three.
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