28 September, 2021
Community Chat Capabilities
Chat programming has been a huge part of internet usage since the 90s. In recent times, not only has chat become more popular than ever, but chat has also evolved into...
customer experience
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30 August, 2021
Conversational AI Use Cases for Better Business
Conversational AI has been taking the business field by storm. With increased conversational AI use cases, customer experience has gone up while employees have been able to focus on other business...
29 December, 2020
What is UX?
In business, often acronyms replace the full words of certain things. In this case, the letters UX stands for User Experience. This is in reference to either a software...
28 December, 2020
What is CX?
First off, unless you are "in the know," you might be wondering what those two letters mean. "CX" is shorthand in business for Customer Experience, and this is getting...
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